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Yes, ChatGPT enhances productivity, but with a condition!
16 December، 2023
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The Generative AI Debate With the rapid expansion of the artificial intelligence revolution, particularly generative AI, debates have intensified about the role of generative AI in boosting productivity. Numerous controversies have surfaced, with some highlighting the flaws of ChatGPT, including its occasional illogical or incorrect responses. In contrast, others have provided compelling evidence of its potential to enhance productivity, showcasing its ability to deliver accurate answers.

 

What’s the secret behind that?

The key lies in how language models like “ChatGPT” are utilized. The quality of the question significantly influences the response’s quality, giving rise to the concept of “Command Engineering.” This term translates from “Prompt,” meaning to incite or hint. Essentially, it involves stimulating the language model to elicit the best possible responses, heavily reliant on the question’s formulation and design. Although the term “engineering” might seem odd in this context, it signifies creatively crafting the question with precision and context.

 

The Essence of Command Engineering “Command Engineering” means designing and formulating prompts in a specific way to guide the AI model’s responses optimally according to the user’s needs. This includes understanding the model’s behavior and creating clear, context-specific, and precise commands, sometimes based on a predefined role.

 

The Complexity of Command Engineering This concept cannot be simplified into a single example. It requires in-depth study and meticulous analysis. For instance, the difference between asking ChatGPT “What is the Battle of Molokhia?” and directing it as a history expert results in significantly different responses. In the former, it might create a fictional narrative, while in the latter, it accurately states the non-existence of such a battle.

In reality, command engineering is a crucial skill for effective interaction with ChatGPT. Effective commands help guide the model to provide more accurate and useful responses. On the other hand, ineffective commands may lead to unrelated or illogical responses, resulting in a frustrating user experience and a loss of trust in the system.” 

 

Now, you might be wondering: Does using ChatGPT actually increase productivity?

 So, does ChatGPT actually enhance productivity? Yes, but only if the commands are used correctly. This is not just an opinion; research is beginning to prove it. For instance, a study by the Massachusetts Institute of Technology found that participants using “ChatGPT-3.5” completed tasks faster and with better quality. Another study showed a 40% increase in productivity in professional writing tasks using ChatGPT.

 

It is noteworthy that the use of ChatGPT has reduced disparities among teams, and it may be more beneficial for less skilled writers. Individuals who received lower ratings in the first task benefited more from using ChatGPT in the second task. This suggests that ChatGPT may help in narrowing the performance gap between people with varying skill levels.”

 

Generative AI: A Tool for Specific Productivity Enhancements Overall, these studies indicate that generative AI can be a valuable tool for increasing productivity in certain tasks, especially those involving writing. This represents just one of many areas where “Command Engineering” can unlock new possibilities.

 

Author: Dr. Fadi Amrosh – Consultant in Digital Transformation and Behavioral Economics

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